We're so confident that the products you purchase from UTVcabEnclosures.com will exceed your expectations that we offer a NO QUESTIONS ASKED, full refund of unopened items within 7 days of delivery, less shipping costs. Should you receive an incorrect item you must contact UTVcabEnclosures.com within 10 days of receipt of the wrong item. Please save all original packaging and related materials for inspection. In some cases, we may ask you to send a digital photo of damaged items or incorrect items when contacting us. Return items must adhere to the established return policy. Electrical Parts: There are absolutely no returns or exchanges on any electrical parts. Please be sure of what you need before ordering anything in this category, contact us if you have questions.
Simply, contact us to gain a return merchandise authorization (RMA) code along with proper shipping information. Once you have received a return authorization code, simply return the item. When it reaches our Warranty Department, all returns will be inspected to ensure they are in unused and in factory new condition. This process may take four to six weeks. If a returned item is approved by the Warranty Department we will refund the purchase price less shipping cost.
IMPORTANT NOTE: Please do not return damaged, worn, torn, or otherwise used units for refund, as only items in OEM factory new condition will be approved for a refund by the Warranty Department. Items returned that are NOT in NEW factory condition may result in the warranty being voided, NO refund being made, units returned without a proper RMA code, will be charged a 25% restocking fee. Shipping cost are non-refundable. this includes promotional FREE Shipping, Discounted Shipping Cost, or items with Shipping Included in the price of the product.
Merchandise covered by a manufacturer’s warranty is sold with the warranty by the manufacturer extended to the purchaser. We will be happy to assist in obtaining the fulfillment of a manufacturer’s warranty. Other than applicable manufacturers warranties, there are no warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.
Examples of manufacturer warranty
Most of our manufacturers offer a one year warranty on accessories. This warranty begins on the date of purchase by the customer and lasts ONE (1) full calendar year. The customer must provide a copy of his/her receipt verifying purchase date, or verify purchase via electronic means (email history, credit card statement, bank statement, etc). .
?What dose the Warranty Cover
Factory Warranty covers defects in materials and workmanship. They use only the highest grade raw materials and inspect every item before it's shipped. However, they stand behind all the products they manufacture. Only defective items will be considered under this warranty policy, and only items that cannot be repaired will be replaced. All are subject to inspection before approval by the Manufactourer Warranty Department..
?What Are Some Examples of Warranty Repair Items
Loose or missing seam stitching
Missing snaps, clasps or buttons
What Items Are Excluded From Warranty Coverage?
Exclusions from warranty coverage are accidental damage, normal wear and tear, abuse or improper handling or care, items ripped, torn, snagged, and any damages not caused by a defect in manufacturing, material or workmanship. Also excluded are accessories that have been altered structurally, modified, neglected, improperly maintained, damaged during trailer transit, used for racing or purposes other than it was manufacture.
Who Makes The Warranty Repair?
All accessory items must be repaired by the manufacturer. Complete replacement of the item will only be warranted if the item is not repairable. Any alterations to accessories will result in voiding and termination of this warranty agreement. Although product failure is highly unlikely, please contact us prior to making any repairs so you may maintain your warranty status.
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